Newsletter Articles

President’s Letter

Financial crisis: Serve your readers

by Steve Roll, National President, ASBPE
Senior State Tax Law Editor, BNA Tax & Accounting


Photo: Steve RollThe forest is burning. Virtually every industry and the publications that cover them are threatened by the current financial meltdown, which has been marked by wild stock market gyrations and a lack of credit.

The situation presents B2B publications with two challenges: to maintain subscribers, and to stand out among the competition by working hard to prove that they are a valuable source of information. The now defunct financial services firms such as Bear Stearns, Lehman Brothers, and Washington Mutual all subscribed to numerous business publications. No more.

The damage isn’t limited to companies that go out of business. The saying among publishers when it comes to the subscriptions of two companies that merge is that “one plus one does not equal two.” Overlapping subscriptions are typically one of the first expenses that the acquiring company cuts.

In a tough economic climate, companies struggling to stay afloat will likely seek to cut expenses for business publications as well as other items such as association memberships.

What is the effect on your market?

B2B editors can help justify their publications’ expense by being the first to show subscribers how the financial meltdown is likely to affect them. (See story, page 1, November/December 2008 Editor’s Notes — 620K PDF.)

Doing this isn’t easy for most B2B publications because they often serve niche markets, which may seem far removed from the financial meltdown. In covering my beat, I’ve been somewhat surprised at how few of the top analysts in my industry have considered what the likely effects of the financial meltdown will be. Everyone agrees that tough times are ahead, but most people are preoccupied with the same issues they’ve dealt with for years.

But this is no excuse for a publication to limit its coverage to the same old things. Some publications appear to exist in a vacuum. If no other news sources were available, I’d have no idea after reading them that the United States was experiencing the greatest financial crisis since the Depression.

Call to action

At some point, these publications’ subscribers are going to eye their renewal form and think, “Where were you when I needed you? When I was working under the impression that business would go on as usual, why didn’t you tell me otherwise?”

B2B publications, more than any other news source, are positioned to explain how the financial crisis will affect people in a specific industry. To do this, B2B editors need to work hard to connect the dots between what is happening on Wall Street and the impact that it is likely to have on their readers.

The fire may be burning on Wall Street and in Washington, D.C., But the conflagration is big enough so that B2B editors may report where the fire is likely to spread. Like a tree that survives a forest fire, the publications that do this will rise from the ashes invigorated and poised for new growth.

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